Privacy policy

Effective June 15, 2024

Cold Springs Rancheria (CSR) respects the privacy of its donors and visitors to our website. Our Privacy Policy was adopted to ensure that we honor your wishes.
CSR reserves the right to modify the terms of our Privacy Policy and will post those changes on our website. Modifications are deemed to be in effect at the time that they are posted. By using our website, you expressly consent to this Privacy Policy and any updates.

General Collection, Use, and Protection of Personal Information:

CSR collects and uses personal information such as: name, address, phone number, and email address when it is voluntarily provided to us. This information may be provided when making a donation, requesting information, or registering to download materials. The information you transmit to us on this site is encrypted. The companies we work with to process your online donations also use encryption and security protocols. The information you provide is stored in a secure location, is accessible only by designated employees trained in the proper handling of customer information, and is used only for the stated purpose for which the information was collected.
In addition, CSR keeps a record of each donor’s giving history. This information is kept on file for IRS purposes and is also used by the organization to analyze overall giving patterns in an effort to make accurate budget projections.
To help us reduce the costs of reaching more individuals with information related to our mission, we do sometimes exchange portions of our contributor mailing list with select companies, predominantly other non-profit organizations. Names and addresses are provided on a one-time basis; therefore, these organizations will not have continued access to your name and address unless you choose to respond to them directly. You may request that we not share, sell, or exchange your information for third-party fundraising or marketing purposes by following the opt-out procedure below.

Opt-Out and Correction Process

Sharing and Contact options when making an online donation:

To request that your information not be shared with third parties, de-select the option “Share Name/Address.”
To request that we not send you periodic emails, de-select the option “Sign up for our Email List.”

Sharing and Contact options for Postal Mail:

To request that your information not be shared with third parties, request that you be removed from the CSR mailing list or to correct your contact information:
Email your request to: [email protected]
Mail us at:
Cold Springs Rancheria P.O. Box 209 32861 Sycamore Road, Suite 300 Tollhouse, California 93667
Fax your request to: (559) 855-4445
Please include:
Your full name
Complete Mailing address
Details on how we can help you (correcting information, opting out of sharing your information with third parties, removing you from the postal mailing list, etc.)

Contact options for Email:

To request that you be removed from the CSR Email list:
Email your request to: [email protected]. Please include your name and email address.
You also have the opportunity to opt-out of receiving future email communications from us by following the “unsubscribe” or “remove” instructions contained in emails we send you.

How do we provide a secure environment for online transactions?

CSR’s online processing system allows you to make secure donations and purchases. We use the latest encryption technology to ensure that no unauthorized persons and/or systems can read your information as it is transmitted. Our online credit card verification system is handled by a third party, which collects your name, address, phone number, credit card number, and expiration date in order to process your transaction. Their encryption technology offers a secure environment to ensure the confidentiality of your transactions.

Children’s Privacy

Since our website is not designed specifically for children, CSR does not intentionally collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a person under the age of 13, we will automatically delete it.

Additional Information

If you would like further information, please contact us at (559) 214-1738 from 9 A.M. to 5:00 P.M. Pacific Time.